
MyPoints
MyPoints Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPoints has 1.9 star rating based on 215 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend MyPoints to a friend or colleague.
- Rating Distribution
Pros: Reasonable rewards for responding to surveys, Earning a gift card is a pro, Earn points and exchange for goods or prepaid cards.
Cons: Non existent customer service, Customer service, Non-existent customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPoints has 1.9 star rating based on 215 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend MyPoints to a friend or colleague.
- Rating Distribution
Pros: Reasonable rewards for responding to surveys, Earning a gift card is a pro, Earn points and exchange for goods or prepaid cards.
Cons: Non existent customer service, Customer service, Non-existent customer service.60% of users think that MyPoints should improve its Customer Service.
80% of users say that they might use MyPoints in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "I give him one star", "Don't knock it till you tried it", "Never received my $15 PayPal gift card. Nor my direct deposit", "MyPoints has very poor communication and false advertising!", "Do not use!".
Most users ask MyPoints for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou credit me only five points for level 20 bet I'm on level 600 so you owe me 502 more points
There's no way to contact them it won't let me do it on the app it won't let me put a screenshot they owe me 502 points
Preferred solution: My points credited to my app so I can get my gift card
User's recommendation: I give him one star

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are not trying to pay me for what I earned.. and I can't access my account because I inquire about what I earned and no response from them
I just signed up for the site for the first time. They gave me a bonus for signing up, and I took enough surveys to make 2400 because, as a first-time user, you need to make at least that amount to withdraw.
I did that, asked about my funds, and was told my account was getting escalated. Then, when I tried to log back in, I couldn't access my account.
Preferred solution: Full refund
User's recommendation: Don't use them go else where trust me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not getting points and email response did not satisfy my issue
I clicked through the MyPoints email advertisement for Ark7 signed up deposited the minimum $20 to receive 12,750 points! I have contacted MyPoints through email twice on my MyPoints app!
The responses I've received back are not fulfilling my issue or crediting my points.
I do have all of the screenshots step-by-step from the day. I signed up and proof that I now have an Ark7 account.
User's recommendation: MyPoints has very poor communication and false advertising!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received my $15 PayPal gift card or direct deposit
I have never received my $15 PayPal gift card nor my direct deposit from Mypoints. How long will it take for me to receive my gift card?
Preferred solution: Full refund
User's recommendation: Never received my $15 PayPal gift card. Nor my direct deposit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Access
Company fixed the issue and I have been provided with apology. It just got fixed.
Since I’ve gotten no answer, I’m pretty annoyed. It’s a simple account issue they could resolve quickly - IF they would respond.
Said my phone number is in use already by another account. I dont know why, but if I have two accounts, Id like to combine them. I have over 12,000 points in the one I cant use the email address for and Im trying to change it, but no luck yet. I need assistance from someone in customer service to take care of that actually to take care of them both.
I have been a member for I dont know, close to 28 years?
So Im hoping we can get this resolved as soon as possible, now that I remembered I have the account and I want to keep using it. Ive been using it with the WorldWinner games for quite a while.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No assistance for long-term customer
I emailed about points issues on 4 occasions when I was ordering a large amount of Christmas gifts. The responses showed that the Customer Assistance person who replied had not read the information I provided in my initial emails.
They then proceeded to give complicated instructions about uploading documents and using jpeg , etc. If they had responded appropriately, I would have points that could be used today to acquire $100 gift cards at many businesses. I really question whether I will continue to use that organization.
I have been a patron for more than 15 years and referred at least 10 people. Guess Ill find another site that offers rewards and cares about their customers.
I can't log in or won't let me in.
I can't do the online surveysMy husband got me into this, he sits there everyday for about two hours a day, he is there trying for the 30 day bound. He has been at this for many years since he retired, and now he calls this work. He only pulls in a 100 dollar gift card every few months averages about 500 dollars a year, and that's only two hours a day, Imagine what you can do.
User's recommendation: Don't knock it till you tried it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missing points
Its been 10 days since I completed the activities , it said I had 30 days to complete and now I think I have a few left, but Ive been completed them . Once you respond to this I can send all information verifying but I dont know what to send as of right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am 82 and bedridden I need your help
I need to talk to someone from customer service an actual person to talk to. I am 82 and bedridden and I cannot work the phone or my laptop since I’m bedridden please have someone call me 352-552-**** please
I am 82 and bedridden. I need to have one of your representatives. Give me a call and walk me through redeeming my points for a MasterCard.
- Point add up quickly
- Cannot get customer service by phone
User's recommendation: My Bonus Points is impossible to get customer service
Bait and Switch with points!
I initiated an offer through MyPoints webpage on 11/1/24 for 64600 MyPoints points when I sign up for Chime and complete 2- $200 direct deposits. I completed all of these steps.
I was given the 5000 mypoints but never given the addition 59000. I messaged their customer service and was told that I used a referral. I did NOT use a referral. I have gone round and round with them and showed the screenshots which show the sign up page which DOES NOT include a referral.
It shows the offer was activated and my MyPoints were still not credited. I met the terms of this offer and MyPoints is not willing to honor it.
User's recommendation: Do not use!
Cannot log into account
no answer. cannot get into account to send a customer service request for help My account said invalid login so I changed my password and it confirmed. I tried again and it still says invalid login
Waiting on 2500 points for $25 donation to Red Cross on 10/25/24
Never got in touch with customer service, they make it very complicated to get in touch with them, almost like theyre purposely trying to avoid you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can access my lkw5 account
I just wanted someone to answer the phone to talk about my issues. No one would pick up. I don’t think they have a person answered the phone.
It would be great if they had a customer service phone number with a real person to answer the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Gift card not received after redeeming points
After years of good service, I am shocked at their deplorable service over the last few months. I am SERIOUSLY considering cutting ties with MyPoints.
On 11-14-24, I cashed in enough points to get a $100 gift certificate for Barnes & Noble. Almost immediately I got an e mail saying "We're working on your gift card." Today is 12-05-24 & the card STILL HAS NOT ARRIVED.
Scam it’s not legit
Its a *** scam scam scam sc scam scam scam scam scam scam scam scam scam scam scam scam scam scam
User's recommendation: Don’t use it’s a *** Scam!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp need help
Well every time I try to put in a phone number it won't let me because it's saying it's already attached to an account I need to know what is the account it's attached. See if there's some way to fix it if not I need you guys to help me fix it please have a good day yeah
Preferred solution: Looking to get effects that's all I'm looking for nothing else
Brands Related to MyPoints
Companies Similar to MyPoints
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I have the same issue and wish I could get it resolved.